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Refund Policy

Cancellations & Rescheduling

Cancellation and rescheduling policies are further outlined in your booking contract. Date changes are subject to availability.

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If Client cancels more than fourteen (14) days prior to the scheduled event date, Client will receive a refund of the deposit.

If Client cancels within fourteen (14) days of the event date, the deposit is non-refundable and no further balance will be owed.​

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For questions, contact us at info@socopartyco.com.

South County Party Co

Frequently Asked Questions --How do I book an event? Submit an inquiry through our booking form and select an available date and time. Once availability is confirmed, you’ll receive a proposal with package details and next steps to officially reserve your date. --Is my event date guaranteed when I select it? Selecting a date confirms availability but does not secure the booking. Your event date is officially reserved once the proposal is signed and the deposit is received. --What is included in a party at South County Party Co? All events include private use of our studio, a fully hosted experience, setup and cleanup by our team, and the materials outlined in your selected package. Full details are included in your proposal. --Can I add guests or enhancements after booking? Yes! Approved add-ons, additional guests, or extra time may be added based on availability. Additional charges will be invoiced according to our booking policy. --Do you provide food or drinks? We do not provide food or beverages. You’re welcome to bring your own cake, snacks, and drinks. A designated table and refrigerator access are provided. --What ages are your birthday parties best suited for? Each birthday package is designed with specific age ranges in mind to ensure an engaging, age-appropriate experience. Recommended ages are listed with each package. --Do parents need to complete a waiver for their child? Yes. For the safety of our guests and staff, a waiver must be completed by a parent or legal guardian for each participating child before participating in on-site activities. Waivers are completed digitally and will be sent to the host after booking so they can be shared with attending families. You can also find a link on our website. --Do you host events outside of standard party times? Events are scheduled during our standard party time slots. Requests for private events outside of these times may be considered by inquiry only. --Can I rent the studio for my own workshop or class? Yes! Our studio is available for independent makers, instructors, and creatives to rent for their own workshops and classes.

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Participant Waiver & Release

Terms & Conditions

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